1. Who we are
OKQ Solutions ("OKQ", "we", "us") is the data controller responsible for the personal data you provide through our contact and discovery-session form. You can reach us at support@okqsolutions.com for any privacy-related question.
Privacy · GDPR
GDPR Consent & Privacy Notice
This page explains what you agree to when ticking the consent box on our contact form, how OKQ Solutions handles your personal data, and the rights you keep under the EU General Data Protection Regulation (Regulation (EU) 2016/679).
Summary: We use the details you submit only to reply to your enquiry and to schedule and follow up on a discovery session. No marketing lists, no data sales, no third-country transfers without safeguards. You can withdraw your consent at any time.
2. What data we collect
- Identity & contact details: full name, work email, company, role.
- Context data: industry, users in scope, and any information you write in the message field.
- Technical data: standard request metadata (timestamp, browser, IP) used only for security and abuse prevention.
3. Why we process it (lawful basis)
- Your consent (Art. 6(1)(a) GDPR) you tick the consent box to allow us to reply to your enquiry.
- Legitimate interest (Art. 6(1)(f)) securing our systems and keeping a minimal audit trail of communications.
4. How we use it
We use your data only to respond to your request, schedule and prepare the 45-minute discovery session, and follow up on directly related topics. We do not sell your data and we do not add you to marketing lists without a separate, explicit opt-in.
5. Who can see it
Only OKQ team members involved in your enquiry, plus vetted infrastructure providers (email, hosting, database) acting as processors under a data-processing agreement. No transfer outside the EEA takes place without appropriate safeguards (SCCs).
6. How long we keep it
Enquiry data is kept for up to 24 months after our last contact, then deleted or anonymised, unless a longer retention is required by law or to defend a legal claim.
7. Your rights
- Access, rectification, erasure, restriction, and portability of your data.
- Withdraw your consent at any time this does not affect processing already carried out.
- Object to processing based on legitimate interest.
- Lodge a complaint with your national data-protection authority.
8. How to exercise your rights
Email support@okqsolutions.com with your request. We reply within 30 days. To protect you, we may ask for reasonable proof of identity before acting on sensitive requests (erasure, portability).
9. Security
We apply industry-standard technical and organisational measures encrypted transport (TLS), access control, least-privilege principles, and monitored infrastructure to protect your data against loss, misuse, and unauthorised access.
10. Updates to this notice
We may update this notice to reflect changes in our practices or in the law. The version date below always shows when the notice was last revised.